{"id":3,"date":"2021-04-01T15:39:42","date_gmt":"2021-04-01T15:39:42","guid":{"rendered":"https:\/\/happybrain.it\/?page_id=3"},"modified":"2025-10-08T13:12:40","modified_gmt":"2025-10-08T11:12:40","slug":"note-legali","status":"publish","type":"page","link":"https:\/\/happybrain.it\/en\/note-legali\/","title":{"rendered":"Legal Notes"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_tabs vertical=&#8221;yes&#8221;][vc_tab title=&#8221;Privacy Policy&#8221; tab_id=&#8221;1530277637-1-89&#8243;][vc_column_text]This section is intended to help you understand:<\/p>\n<ol>\n<li>What information is collected about you<\/li>\n<li>How we use the information collected<\/li>\n<li>How information we collect is disclosed<\/li>\n<li>How we store and keep secure the information we collect<\/li>\n<li>How to access and control your information<\/li>\n<li>How we transfer information collected internationally<\/li>\n<li>Other important privacy information<\/li>\n<\/ol>\n<p><strong>Legal basis of the processing<\/strong><br \/>\nOur Privacy Policy covers the information we collect about you when you use our products or services, or otherwise interact with us. We offer a wide range of products including cloud, server, email, newsletter software and data center products. We will refer to all of these products as &#8220;Services&#8221; within this statement.<\/p>\n<p>The processing of your data is carried out only and exclusively if you give your consent, or if it is necessary for the execution of a contract signed by you or to fulfill a legal obligation (Article 6 par. 1 letters a, b, c) .<\/p>\n<p><strong>Identification of the owner<\/strong><br \/>\nThe owner of the processing of personal data is:<\/p>\n<p><strong>HAPPY BRAIN S.R.L.<\/strong><br \/>\nRegistered office address: Vicolo Ghiaia, 7 &#8211; 37122 Verona VR<br \/>\nPEC address: happybrain@gimbopec.it<br \/>\nTax code and VAT number: 04118300237<br \/>\nVerona Company Register<br \/>\nREA number: VR &#8211; 393606<br \/>\nShare capital: \u20ac 10,000.00 i.v.<\/p>\n<p><strong>Identification of the DPO<\/strong><br \/>\nHappy Brain is not required to appoint a Data Protection Officer pursuant to art. 37 of the GDPR.<\/p>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">1. TYPE OF DATA PROCESSED<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div>\n<p>We collect information about you and your company when you use our services.<\/p>\n<p><strong>a) Registration for the service:<\/strong> We collect information about you when you create an account or register to make purchases or payments for our Services. For example, you need to provide your contact information and, in some cases, billing information when signing up for a Service.<\/p>\n<p><strong>b) Payment information:<\/strong><br \/>\nTo accept payments and make refunds in accordance with the stipulated contract. To prevent and detect fraud against you or our company (not pleasant, but absolutely essential).<\/p>\n<p><strong>c) Contact history:<\/strong><br \/>\nWe save information about you to provide support and assistance so when you contact us you receive the best possible assistance and our customer care has access to your previous inquiries.<\/p>\n<p><strong>d) Cookies and other tracking technologies:<\/strong><br \/>\nWe use cookies on our website. For more information on cookies visit the section dedicated to this <a href=\"https:\/\/happybrain.it\/cookie-policy\/\"><strong>link<\/strong><\/a>.<\/p>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">2. PURPOSE OF THE TREATMENT<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div>\n<p>Listed below are the specific purposes for which we use the information collected about you.<\/p>\n<p><strong>a) To provide the Services and personalize your experience:<\/strong><br \/>\nWe use information about you to provide the Services to you, such as processing transactions, logging into a dashboard, providing customer support, using and maintaining the Services.<\/p>\n<p><strong>b) For research and development:<\/strong><br \/>\nWe are always looking for ways to make our services smarter, faster, safer, more integrated and useful. We use collective analysis on how people use our services and the feedback provided directly to us to solve problems or identify trends, use, business models and areas for integration and improvement of services.<\/p>\n<p><strong>c) To communicate with you about the Services:<\/strong><br \/>\nWe use contact information to send transactional communications via email and in services, including purchase confirmations, subscription expiration reminders, updates, security alerts, or administrative messages.<\/p>\n<p><strong>d) For marketing and promotion purposes:<\/strong><br \/>\nWe use contact information and information about how you are using the services to send promotional communications that may be of specific interest to you.<\/p>\n<p><strong>e) Customer support:<\/strong><br \/>\nWe use your data to solve technical problems, to respond to requests for assistance, to analyze information and to repair and improve services. This includes any information about you that you choose to include such as: the summary and description added to an issue when opening a support ticket, or a discussion about our task manager, messages exchanged in the progress of the request, and all the answers you give us. Saved content may also include files and links added to those conversations.<\/p>\n<p><strong>f) For safety:<\/strong><br \/>\nWe use information about you and the use of the service to monitor suspicious or fraudulent activity and to identify violations of the service policies.<\/p>\n<p><strong>g) To protect our legitimate business interests and legal rights:<\/strong><br \/>\nWhere required by law or where we believe it is necessary to protect our legal rights, the interests and interests of others, we use information about you in connection with legal claims, compliance, regulatory and audit functions, and disclosure in relationship with the acquisition, merger or sale of a business.<\/p>\n<p><strong>h) Further additional consents:<\/strong><br \/>\nWe may use your information following further explicit consent for other purposes not listed above. For example, we may post testimonials or customer stories featured to promote the services, with your permission. If you have consented to the use of information about yourself for one of these specific purposes, you will still have the right to change your mind.<br \/>\nFor example, you can choose not to receive promotional communications by using the &#8220;unsubscribe&#8221; link within each e-mail. However, you will continue to receive transactional messages regarding the services.<\/p>\n<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">3. SUBJECTS TO WHOM DATA MAY BE TRANSFERRED<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div>We do not sell your personal data to third parties (including your name, residential address, e-mail address and other data). However, in some cases we need to share your information.<br \/>\nWe share information with third parties who help us operate, provide, improve, integrate, personalize, support and market our services.<br \/>\nWe work with third party service providers such as hosting, maintenance, backup, archiving, payment processing, analysis. If a service provider needs to access information about you, they do so under strict control and we impose policies and procedures on them to protect your information.<br \/>\nThe administrator, you or other users of the service can choose to add new features or change the behavior of the services by installing third-party applications within the Services.<br \/>\nThis could give third-party applications access to your account and information about you such as your name and e-mail address and any content you choose to use in connection with such applications. We encourage you to review the privacy policies of third parties before linking or using their applications or services to learn more about their privacy and practical information management. The same goes for third-party links or widgets.<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">4. HOW WE STORE AND KEEP THE DATA SECURE<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div>We use data from various hosting providers to host the collected information, and we use technical measures to protect the data.<br \/>\nAll Webmail, POP, IMAP, SMTP services are accessible by default via SSL \/ TLS. We recommend configuring SSL on your projects to prevent the interception of data transmitted over networks and to limit access to databases and other storage points used.<br \/>\nTo detect any software vulnerabilities, we use internally developed tools, as well as periodic tests to check for possible violations. No security system is impenetrable and due to the intrinsic nature of the Internet, we cannot guarantee that the data, during transmission over the Internet or during storage on our systems or in our care, is absolutely safe from intrusion by others.<strong>Transfer of data to non-EU countries:<\/strong><br \/>\nWe transfer, process and store information outside of our country of residence, wherever we or our third party service providers operate for the purpose of providing the services. Whenever we transfer information, we take steps to protect it.<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">5. HOW TO CHECK THE DATA IN OUR POSSESSION<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div><strong>Rights of the interested party:<\/strong><br \/>\nYou have the right to request a copy of the information, to object to our use of the information (including for marketing purposes), to request the deletion or limitation of the information.<br \/>\nSome of our services give you the opportunity to access and update some information about you within the Service. For example, you can access profile information from your account and search for content containing information about you in our task manager, ticketing system, Mail2Go platform.<strong>Retention period:<\/strong><br \/>\nWe keep your personal information as long as your account exists or for the period necessary to provide the services or (in the event that you contact Customer Service) for the time necessary to generate exclusively the trend analyzes and reports relating to assistance. Additionally, if reasonably necessary or required to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or to enforce our terms and conditions, we may retain some of your personal information even after your account or our services are closed. they are no longer required.<strong>Cancellation policy:<\/strong><br \/>\nIf you no longer wish to use our Services, you can send a cancellation within the terms indicated in the Service activation contract.<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">6. TRANSFER OF DATA<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div>We transfer, process and store information outside of our country of residence, wherever we or our third party service providers operate for the purpose of providing the services. Whenever we transfer information, we take steps to protect it. Some of the third parties described in this privacy policy, who provide services to us under contract, are based in other countries that may not have privacy and data protection laws equivalent to the country in which you reside.<br \/>\nWe make sure that our suppliers are GDPR compliant and, if they are located outside the European Union, we periodically check that their countries are present on the Guarantor&#8217;s website and \/ or have an active certification on https:\/\/www.privacyshield.gov \/ welcome.<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">7. OTHER INFORMATION<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div><strong>1. Our policy towards children<\/strong><br \/>\nThe Services are aimed at adults. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that one or more services have been activated for minors, we will take steps to delete this information. If you become aware that a minor has provided us with personal data, please contact our support services.<strong>2. Changes to privacy protection<\/strong><br \/>\nIn the event of significant changes to the following information, we will take care to highlight them on the website or by other means of contact such as e-mail, so that you can review these changes before continuing to use our site.<strong>3. Automatic processes for profiling<\/strong><br \/>\nWe collect information about you (anonymously) when you use our services, for example we track your behavior and the content browsing flow through Google Analytics, Google AdWords, Facebook ADS.This information includes the functions used; the links clicked; the type, size and names of the attached files uploaded to the services; your search terms.We do not use automatic desecration systems to determine your preferences or your behaviors.<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tab][vc_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Data processing&#8221; tab_id=&#8221;1531984987951-2-3&#8243;][vc_column_text]During the provision of our services, Happy Brain may manage customer data on behalf of the customer. For this both parties undertake to respect the following provisions.<\/p>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">Data processing<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<\/div>\n<p>This DPA applies where and only to the extent that Happy Brain processes Personal Data on behalf of the Customer in the course of providing the Services and such Personal Data is subject to the data protection laws of the European Union, the European Economic Area and \/ or their member states, Switzerland and \/ or the United Kingdom (hereinafter referred to as \u201cCustomer Data\u201d).<\/p>\n<p>This DPA forms part of the Agreement, the Privacy Policy and other relevant policies and documents announced on our website.<\/p>\n<p>This DPA will be valid and legally binding only for the physical \/ legal entity indicated in the User Area account and only for the Services purchased directly from Happy Brain within the respective account.<\/p>\n<p>This DPA will be effective and will replace all terms previously applicable to privacy, data processing and \/ or data security.<\/p>\n<p>Each party will comply with the obligations applicable to it under the European Data Protection Legislation in relation to the processing of such Customer data.<\/p>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">Type of data<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<\/div>\n<p>The Customer may send Customer Data in the course of its use of the Services, the extent of which is determined and controlled by the Customer in its sole discretion and which may include, by way of example but not limited to, the Personal Data relating to the following categories of subjects of the data:<\/p>\n<ul>\n<li>prospectuses, customers, business partners and suppliers of the Customer (who are natural persons and legal persons);<\/li>\n<li>employees or contact persons of customers, customers, business partners and suppliers;<br \/>\nemployees, agents, consultants, freelancers of the Client (who are natural persons);<\/li>\n<li>Customer users authorized by the Customer to use the Services;<\/li>\n<li>subjects who transmit data through the Services, including people who collaborate and communicate with the Customer or the Customer&#8217;s end users;<\/li>\n<li>subjects whose data is provided to Happy Brain through the Services by or on behalf of the Customer or by the Customer&#8217;s end users.<\/li>\n<\/ul>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">Roles<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<\/div>\n<p>The parties acknowledge and accept that:<\/p>\n<p>Happy Brain is a Customer Data Processor under the European Data Protection Legislation;<br \/>\nThe Customer is a Data Controller or Data Processor, if applicable, of the Customer Data under the European Data Protection Legislation; and has obtained all necessary consents and rights under the Data Protection Laws for Happy Brain to process Customer Data and provide the services in accordance with this Agreement and this DPA;<br \/>\nHappy Brain (Data Processor) will operate solely and exclusively on the basis of written requests sent by the Customer (Data Controller). Happy Brain may act differently only and exclusively when required by Italian and \/ or European legislation.<\/p>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">Instructions for data processing<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<\/div>\n<p>The Customer instructs Happy Brain to process the Customer Data only in accordance with the applicable law:<br \/>\nprovide the Services and related technical and other support;<br \/>\nas initiated by the Client and end users in their use of the Services;<br \/>\nas specified in the Agreement, Terms of Service, Privacy Policy and other relevant policies governing the provision of the Services and related technical and other support.<\/p>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">Access<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<\/div>\n<p>Happy Brain cannot access or use Customer Data, except as necessary to provide the Services and related technical support to the Customer in accordance with the DPA, the Agreement and other relevant policies.<br \/>\nHappy Brain will only process Client Data on behalf of and in accordance with Client&#8217;s documented instructions for the following purposes:<br \/>\nProvide the Services and related technical support in accordance with this DPA and with the Orders to which it applies;<br \/>\nProcess the data provided by Users in accordance with our terms of Service;<br \/>\nProcess the data in order to maintain and improve the services.<\/p>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">Customer Processing<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<\/div>\n<p>The Customer, in his use of the Services, will process his Data in accordance with the requirements of the Data Protection laws and regulations applicable to them. The Customer is solely responsible for the accuracy, quality and legality of their Data and the means by which the Customer has acquired this Data.<\/p>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">Access, rectification, portability and cancellation<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<\/div>\n<p>During the Applicable Term, Happy Brain, in a manner consistent with the functionality of the Services, allows the Customer to access, rectify and limit the processing of the Customer Data, including by deleting all or some of the Customer Data under their account or deletion of the entire account.<\/p>\n<p>Happy Brain will allow the Client to delete the Client Data during the applicable duration in a manner consistent with the functionality of the Services and the characteristics according to the respective Order. If the Client uses the Services to recover or delete the Client Data and the Client Data cannot be recovered, this will constitute an instruction to Happy Brain to erase the Client Data stored on the backup systems in accordance with applicable law and within a maximum period of 60 calendar days.<\/p>\n<p>The deactivation of the Services or the expiry of the applicable Term will constitute an instruction to Happy Brain for the deletion of the Customer Data stored on the backup systems within a maximum period of 60 calendar days.<\/p>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">Disclosure of data<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<\/div>\n<p>Happy Brain will not disclose Customer Data to any government, law enforcement or other authority, except as necessary to comply with law or a valid and binding order from a law enforcement agency (such as a subpoena or injunction of the court).<\/p>\n<p>Happy Brain restricts its staff from processing customer data without authorization from Happy Brain. Access to customer data is limited to personnel who perform a role and responsibility in accordance with the Agreement. It imposes adequate contractual obligations on its staff, including obligations relating to confidentiality, data protection and data security. Happy Brain guarantees that these confidentiality obligations survive the termination of the personal assignment.<\/p>\n<div class=\"heading-text el-text bottom-t-top animate_when_almost_visible start_animation\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">Sub-Distributors<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<\/div>\n<p>The customer acknowledges and accepts that:<br \/>\nHappy Brain Partners could be considered Sub-processors;<br \/>\nHappy Brain and Happy Brain partners may employ sub-processors to be able to provide their respective Services. Happy Brain has made a written agreement with each Sub-processor containing the obligations for data protection, no less restrictive than what is contained in this DPA<\/p>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">Location of treatment<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<\/div>\n<p>In the event that the Customer has specified a Data Center outside the European Economic Area and in the event that Happy Brain provides the Service and related support of a technical or other nature, the Customer accepts that Happy Brain could access and process data in the EEA, United States and other countries where Happy Brain and \/ or its Partners and Sub-processors own Data Centers, offices or perform data processing operations.<\/p>\n<p>To the extent that Happy Brain processes or transfers (directly or by onward transfer) Personal Data under this DPA from the European Union, the European Economic Area and \/ or their member states and from Switzerland (&#8220;EU Data&#8221;) to countries o to countries that do not ensure an adequate level of data protection under the applicable data protection laws of the aforementioned territories, the parties agree that Happy Brain is deemed to provide adequate safeguards for such data by virtue of the certification of compliance with the Privacy Shield . The customer authorizes any transfer of EU data to, or access to EU data, from such destinations outside the EU provided that such measures have been taken.<\/p>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">Treatment of archives<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<\/div>\n<p>The customer acknowledges that Happy Brain is required, subject to the GDPR, to:<\/p>\n<p>(a) collect and maintain records of certain information, including the name and contact details of any processor and \/ or controller on whose behalf Happy Brain is acting and, where applicable, the local and official data protection representatives of such processors \/ controllers;<\/p>\n<p>(b) make such information available to supervisory authorities. Consequently, if the GDPR applies to the processing of Customer data, the Customer may, when requested, provide such information to Happy Brain through the Site or other means provided by Happy Brain, and may use the Site or such other means to ensure that all information provided is kept accurate and up to date.<\/p>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">Responsibility and safety<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<\/div>\n<p>Happy Brain will implement and maintain technical and organizational measures to protect Customer Data from destruction, loss, alteration, unauthorized disclosure or access, accidental or illegal as described in Appendix 2 (&#8220;Security Measures). The Security Measures include measures to provide the encrypted transmission of customer data outside the Service environment; to help ensure the ongoing confidentiality, integrity, availability and resilience of Happy Brain systems and services; to assist in the timely restoration of access to Customer Data from an available backup copy provided by the Happy Brain Backup Services or from a private copy of the Customer following an accident; and for regular efficacy tests.<br \/>\nHappy Brain may update or modify the Security Measures from time to time, provided that these updates and changes do not result in the degradation of the general security of the Services. Happy Brain will reasonably assist the customer in compliance with the obligations established by the GDPR in relation to the security of processing, notification in the event of a data breach and on the assessment of the impact on the protection of personal data.<\/p>\n<p>The Client is solely responsible for his own use of its Services, including:<\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">make appropriate use of the Services to ensure a level of security appropriate to the risk towards Customer Data;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">protect the authentication credentials of the account, systems and devices that the customer uses to access the Service;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">make sure that all programs, scripts, addons, plugins and other software installed on the account are safe and that their use does not pose a security risk with respect to the Customer&#8217;s data and the account itself;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">protect all programs, scripts, addons, plugins and other installed software, their configuration and their regular maintenance;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">any contents of the account;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">any action and activity on the account;<\/span><\/li>\n<li><span style=\"font-weight: 400;\">backup your data;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Happy Brain has no obligation to protect the Customer Data that the Customer decides to store or transfer outside the systems of Happy Brain and its sub-processors (for example, offline or on on-premise storage), or to protect the Customer Data implementing or maintaining Additional Security Controls except to the extent that the Customer has chosen to use.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Client acknowledges and agrees that (taking into consideration the implementation costs and the nature, purpose, context and purpose of the Client Data processing and the risk to individuals) the Security Measures implemented and maintained by Happy Brain as described in the Section 7.1 provide a level of security appropriate to the risk in compliance with Customer Data.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">It is the Customer&#8217;s responsibility to backup Customer Data and any data and consent stored in the account to prevent any possible loss of data.<\/span><\/li>\n<\/ol>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">Security breach notifications<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<\/div>\n<p>Happy Brain maintains security incident management policies and procedures and will notify Customers without delay upon learning of destruction, loss, alteration, unauthorized, accidental or illegal disclosure, or access to Customer Data, including transmitted Customer Data. , stored or Processed in any way by Happy Brain or by the Sub-processors of which Happy Brain is made aware (a &#8220;Customer Data Incident&#8221;). Happy Brain shall make reasonable efforts to identify the cause of such Incident and do what Happy Brain deems necessary and reasonable to remedy the cause of such Customer Data Incident to the extent that the remedy is within Happy Brain&#8217;s reasonable control. . The duties mentioned herein do not apply to accidents caused by the Customer, the use of the Customer&#8217;s Services, the Customer&#8217;s actions or the Customer&#8217;s activities or Users.<\/p>\n<p>The notification of or response to a Data Incident by Happy Brain under section 10 should not be construed as an admission by Happy Brain of guilt or responsibility towards the Data Incident.<\/p>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">Liability and Indemnity<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<\/div>\n<p>10.1. The Client should indemnify and keep Happy Brain indemnified against all data protection breaches and losses suffered or caused by, arising from or in connection with:<br \/>\n(a) any non-compliance by the Client with data protection laws and regulations;<br \/>\n(b) any breach arising from the Client or its data protection duties under this Agreement;<br \/>\n10.2. Happy Brain will be responsible for data protection flaws and losses caused by the Processing of Customer Data only to the extent directly resulting from Happy Brain&#8217;s failure to fulfill its duties as Data Processor under the Data Protection laws and regulations.<\/p>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">Conclusion<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<\/div>\n<p>This DPA will take effect from the Effective Date until the end of the provision of the Services by Happy Brain under the applicable Agreement, including, if applicable, any period during which the Services have been suspended and any post-termination period (in this case 60 Calendar days) during which Happy Brain may continue to provide Services for Transition purposes. The DPA will automatically expire upon deletion of all Customer Data from Happy Brain. Upon expiration of the contract Happy Brain will remove or return all personal information to the Customer should this be requested. In no way when stated by this DPA does it relieve Happy Brain from its direct responsibilities under the GDPR<br \/>\n[\/vc_column_text][\/vc_tab][vc_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Hosting and mail terms&#8221; tab_id=&#8221;1530277637-2-68&#8243;][vc_column_text]Welcome to our agreement on Terms and Conditions relating to our hosting plans.<br \/>\nAcceptance of these Terms is mandatory and binding in order to activate and use the services you have chosen.<\/p>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">1. REGISTRATION<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div>You must be at least 16 years old to use our service.<br \/>\nBy registering with your information, you guarantee that the services offered are exclusively for your use and not for the use of third parties and that all information provided is true and accurate. Make sure you keep all your data up-to-date in case of changes by contacting us promptly at support@happybrain.it<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">2. CONTENTS<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div>We cannot be responsible for the content you create or the content you access while using our hosting plans. Be careful how you use our services.<br \/>\nIf you are violating the laws, posting obscene content or abusing our infrastructure, we have the right to prevent you from making this use. You are also responsible for actions committed by other people or collaborators who use your access to our services, as we have no way of distinguishing your actions from the actions of your sub-users. Be careful who you give your information to &#8211; it&#8217;s to protect us and you!<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">3. THIRD PARTY SERVICES<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div>When you access third party resources on the Internet, you do so at your own risk.<br \/>\nThese other resources are not under our control and therefore we are not responsible for the content, functions, accuracy, legality, adequacy or any other aspect of such websites or resources.<br \/>\nThe inclusion of these components does not imply our approval or any association between us and their operators.<br \/>\nFor this you acknowledge and agree that we will not be liable, directly or indirectly, for any damage or loss caused in connection with the use or reliance on such content, goods or services available on or through any website or resource of this type.<br \/>\nIt is your responsibility to protect the system from elements such as viruses, worms and other elements of a destructive nature.<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">4. PAYMENT<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div>We currently accept payment via PayPal and bank transfer.<br \/>\nHowever, it is possible to contact us at billing@happybrain.it to discuss potential alternative payment methods. The service is billed annually (approximately the first of the month prior to expiration) and tacitly renewed upon expiration.<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">5. RENEWAL<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div>All hosting plans provide for tacit renewal upon expiration. In the event that it is your intention to interrupt the service, send an email within 30 days before the deadline to support@happybrain.it<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">6. SUSPENSION OF THE SERVICE<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div>If you violate these Terms of Service, we have the right to suspend your account. These actions are reserved for the most drastic offenses; you will most likely receive a warning and can continue using our services until the unwanted behavior ceases.<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">7. OTHER EXCEPTIONS<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div>Neither you nor we can be held responsible for failure to comply with these terms, given circumstances beyond reasonable control (e.g. extreme weather conditions, natural disasters, telecommunications outages, internet disturbances, etc.).<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">8. DISPUTES<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div>We really hope that we never have to get into litigation with our subscribers and imagine that most people feel the same way. If it gets to that point, we will agree to discuss it and find a solution. You can send any complaint to support@happybrain.it<br \/>\nIf we do not find an agreement, the resolution will take place in arbitration at the court of Verona.<\/div>\n<\/div>\n<div class=\"clear\"><\/div>\n<div class=\"heading-text el-text\">\n<h2 class=\"font-762333 h3 font-weight-600\" style=\"font-size: 20px; padding-top: 30px;\">9. SECURITY<\/h2>\n<hr class=\"separator-break separator-accent\" \/>\n<div>We use data encryption for which we believe we must guarantee an adequate level of security to the risk of their loss or theft.<br \/>\nWe keep the logs in accordance with the law for the period prescribed by Italian law.<br \/>\nTo detect any software vulnerabilities, we use internally developed tools, as well as periodic tests to check for possible violations.<br \/>\nWe have always made encryption available to protect data in transit. All Webmail, POP, IMAP, SMTP services are accessible by default via SSL.<\/div>\n<\/div>\n<p>[\/vc_column_text][vc_button button_color=&#8221;accent&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fvanniv23.sg-host.com%2Fcontatti%2F|||&#8221;]REQUEST A COPY OF THE EXTENDED CONDITIONS[\/vc_button][\/vc_tab][\/vc_tabs][vc_empty_space empty_h=&#8221;3&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_tabs vertical=&#8221;yes&#8221;][vc_tab title=&#8221;Privacy Policy&#8221; tab_id=&#8221;1530277637-1-89&#8243;][vc_column_text]This section is intended to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/happybrain.it\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/happybrain.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/happybrain.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/happybrain.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/happybrain.it\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":1,"href":"https:\/\/happybrain.it\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":97920,"href":"https:\/\/happybrain.it\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/97920"}],"wp:attachment":[{"href":"https:\/\/happybrain.it\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}